Shipping Policy

Overview

We strive to provide a simple, transparent, and worry-free shipping experience for all global customers. This shipping policy outlines our processing, delivery, and fee standards applicable to all orders placed on our website. All services are designed to deliver premium home and commercial scent products to customers worldwide with zero hidden costs and reliable logistics support.

Order Processing Time

All orders are processed and prepared for shipment within 1 to 3 business days after successful payment confirmation. Our team conducts strict product inspection and packaging for every fragrance product and diffuser device to ensure items are intact, safe, and well-protected before dispatch. Orders placed on non-business days will be processed sequentially on the next available business day.

Delivery Timeframe

Once your order is shipped, the standard international delivery period ranges from 6 to 12 business days. The actual delivery time may vary slightly due to regional logistics arrangements and local customs clearance procedures. We ensure stable and trackable shipping progress for all global orders to bring you a smooth shopping experience.

Shipping Fees & Tariff Coverage

We offer free worldwide shipping on every product across our entire store. There are no shipping charges, handling fees, or delivery surcharges for any order. We fully cover all applicable customs duties, import taxes, and related cross-border fees during transportation. Customers will never bear any additional or hidden costs for order delivery and customs clearance.

Shipping Coverage

Our shipping service covers countries and regions across the globe. Whether you are purchasing aromatic products for personal home use or commercial space scenting, all orders enjoy our inclusive free shipping and full tariff coverage policy, ensuring affordable and accessible luxury fragrance solutions for every global user.

Payment Currency Standard

All product pricing, order settlement, and service-related fees on our official website are uniformly denominated and processed in United States Dollars (USD).

Customer Support

If you have any questions about order processing, shipping progress, delivery status, or logistics-related issues, please feel free to contact our support team through the official Contact page. Our professional customer service team will provide timely and professional assistance for all your inquiries.

Â